Multiple Accounts for Gmail

August 6, 2013

The #1 most-wanted feature is here: multiple Gmail accounts. Try it out now and let us know what you think. As we build Handle into the ultimate email and to-do list application, your ideas and requests are the fuel — please keep them coming! 

Add up to 10 Gmail accounts to one Handle account:  Click on “Inbox” in the left sidebar to view all incoming emails together, or the arrow next to “Inbox” to select a single account view.


Easy Set Up: To link additional accounts, choose “Settings” from the Settings gear icon in the upper right corner,  then click “+” from the account list. Authenticate, and off you go.


All Your Priorities In One Place: Handle lets you prioritize your work and personal matters in one secure place to make the most of each day as it comes.


What Our Clients Are Saying: “Handle is the best task management system ever!! I’ve tried every task management system out there. Read all the books on time/task management.  You guys have done an amazing job! And it’s only the beta version. Handle for Life!!”   - Greg Z

By Shawn Carolan

New Features for July

July 2, 2013

Our July release is one of refinements, the most visible being the replacement of today’s calendar with a streamlined left panel.  The calendar will be back, but our next step in building the world’s first priority engine is delivering the world’s best union of email and task management and the “minimum viable calendar” detracted from that. Other major features are underway and will go live soon.

Redesigned Left Panel: The new left panel provides easy access to your inbox, tasks, projects, and drafts, which now have automatically-updated counts. You can create new projects when creating or editing a task. With the next release we’ll also include your IMAP labels.  Also, check out the keyboard shortcuts by pressing ‘Alt’ on your keyboard! 


A “New” button for emails & tasks:  Easily create new emails or tasks from the “New” button on the top bar. 


In-app Help: A new help guide with step-by-step instructions for key features is now available - find it under the Settings menu on the right side of the top bar.


Drag tasks into projects:  Drag tasks from your task list directly to your projects - which are now much more accessible in the new left side panel.


New IMAP label in Gmail for tasks: The emails you turn into tasks have always been available in Gmail, but now there’s a handy [Handle Tasks] label for quick access.


Invite others to Handle:  Please spread the word to friends and colleagues with the new Invite button!


By Shawn Carolan

May 14, 2013

Dear Handle Fans,

Thank you for signing up to try Handle. We send invites daily and, within two weeks, we plan to send a sign up email to every Gmail account on the list (today Handle is Gmail only - broader support is in the works). So far, the outpour of enthusiasm, ideas, and critiques has surpassed our expectations and means the world to our team. We really, really appreciate it.  

As you may have seen, we were recognized as the runner-up at TechCrunch Disrupt NYC. We’re proud of the recognition but know our real job starts now: make the product better every day. We have a strong vision for the long-term roadmap but need your help sequencing MUST-have features and identifying our blind spots, especially for different job types. We read and consider every email so please share your thoughts. 

Since our launch on April 29th, we’ve added:

  • Major performance updates
  • Smoother login flow
  • Feedback button inside the app (imminent)
  • Support for all Google Apps accounts (those with Postini anti-spam can now connect)

Top requests are coming through loud and clear:

  • Better access to folders & projects
  • Multiple email accounts
  • Microsoft Exchange support
  • Pull appointments from Google calendar

Despite the missing features that we all want so much, we do appreciate the words of encouragement. A few of our favorites…  :D

“I think it’s lovely!”
-David Allen, Author, Getting Things Done

“I’m really enjoying it.  Makes me much more efficient.”
-David Fischer, VP Revenue, Facebook

"Great product - I’ve been a productivity junkie for some time, going through, strides, asana,, rypple, things, omnifocus, etc. etc. Handle made it simple for me to process hundreds of emails in 20 mins. Awesome."
-Chris Saunders

“It’s amazing… this is what I thought Mailbox was going to do but didn’t”
-Helen Crozier, productivity consultant & blogger

“I love it. It’s pretty much exactly what I’ve been looking for”
-Alex T.

“@handle, this is amazeballs!”
-Eric Ho, Co-founder HuskyLab, @helloericho 

“I like @handle a lot, there’s a ton of promise and it could be a gamechanger for email.”
-Alexandra Couvalacos, Founder & COO TheMuse, @acavoulacos

“I have access to @handle now & I am so, so happy.  Where have you been all my life?”
-Alisha Outridge, Chief Social Evangelist ClearChannel, @AlishaOutridge

There’s much more coming so check back often and keep an eye out for update emails every few weeks about new features and improvements.  

And again, thank you!

Here to serve our Clients

May 9, 2013

We refer to you, the select group of individuals who use our products, as Clients.  Why?  Because it’s more descriptive of the role we aspire to serve in your life than ‘user’.

Noun —  cli·ent  

A person or organization using the services of a lawyer or other professional person or company

We should be more valuable than your lawyer.  Our Clients use Handle to get their jobs done.  You work hard. You want better results. Focusing your time on priorities makes it happen.  Our employees are Clients as well.  We use it every day to do what we do.  Each missing feature, outage, bug, or usability problem we feel as well.  Be confident  we are working hard to make Handle better every day, and in turn, making your day a little better.

We appreciate your business and are here to serve.  Thank you!

Humans Need an Operating System Too

April 29, 2013

This is not a trick question. What’s more valuable, Intel’s top of the line processor, or your brain?

Why then, has there been billions of dollars of investment spent creating software to get better utilization out of a Core i7, while your brain is left to fend for itself?

I’m talking about the operating system:

Noun — op·er·at·ing sys·tem  

The software that supports a computer’s basic functions, such as scheduling tasks, executing applications, and controlling peripherals.

Sounds nice, doesn’t it? I’m talking about software meant to keep an eye out for incoming demands, have a clear understanding of priorities, hand us just the information we require to do a job as we need it, leave us alone to finish in peace, and then take these outputs and format them in a way that the rest of the world can get the most value, all without us having to worry about it?

We humans, we need one of those. We deserve our own operating system.

A funny thing has happened over the past few decades. Tools to create more outputs and broadcast them further have multiplied. A tweet can reach millions of people on the other side of the planet. A pic on Facebook to 500 friends. An email requesting info to any of your 1,000 person address book in just a few keystrokes. The average knowledge worker now gets over 100 emails per day, each a little request for their time and attention. We are awash in digital demands.

Over that same period of time, the number of hours per day has stayed, mmmm, the same. And while Red Bull was a triumphant advance, the fix is short lived. There exists a profound imbalance of supply and demand.  Supply, your minutes. Demand, each bit of binary data that wants your attention.

It’s taking its toll on all of us, and our team at Handle has devoted ourselves to giving us humans the right tool to reclaim control. We are building an operating system for your life.  

Of course, operating systems are big, so we had to start somewhere.

Our launch product is a priority engine aimed at the most effective people on the planet. If you are clear on your priorities, you spend the bulk of your day on them and go home each night having made progress on the real needle movers. 

It feels good. Click here for more.

But we’re just getting started. The human operating system we envision will do amazing things to make life easier.  

Multiple Inboxes – any information flow that may have a new request you care about needs to be considered and prioritized against the availability of seconds over the course of your future life. Voicemail, texts, Twitter DMs, personal email…it’s all coming to you, and you only have one brain and one calendar. If it’s not all in the same place, bad decisions will be made and stress will ensue. 

Artificial Intelligence – mining an inbox and a social graph give a lot of high quality information. Email response time alone means the world. My wife gets a very high SLA. Inbound information should be automatically fed in, with these implicitly derived priorities considered. Simple things, like past behavior of filing emails from a certain person in a certain folder, should be a confirmation rather than a requirement of repetitive expression. 

Context – fix leaky faucet at home does me no good when I’m at work. But “calls” I need to make to Mike and Marge make a lot of sense while I’m driving. Context awareness will dramatically increase the signal/noise ratio we see so that the information we are presented with can be acted upon, given the resources we have available at that time.

Service automation – when I first joined the board of Siri, I’d email Dag Kittlaus every time I had a web need and was forced to Google instead of Siri. “Pay PG&E bill $100”, “Add Decisive to my Amazon wishlist”. Every Internet service with an API should be a few keystrokes away from doing what you want with it.

Structured Collaboration – a newsletter from your school comes with news and 3 action items embedded. What are they? Which have you done? Which did your wife do? This structure is lost in email and we rely on the painstaking process of cognitive attention parsing prose and coordinating with others to figure out what needs our additional cycles. We can do better.

Advanced Visualizations – think minority report, walk up to the screen, ask, “what should I do next?”, get a great answer with all the info you need to be productive immediately.

Seamless delegation – I was chatting with another dad, a doctor from Palo Alto Medical Foundation, at our kids’ soccer game who had just spent 2 hours booking his own flights. Not a good use of his time. In the distributed world we envision, any time a piece of work can be done at similar quality, at a lower wage rate than your own, it will be a matter of 1-click delegation to get the work initiated. Think TaskRabbit on steroids.

APIs - to address a broad market, it’s critical that additional functionality can be built on top of an operating system by a broad base of developers.  The iPhone became a lot more valuable when the AppStore launched. Enhanced visualizations of the core data, custom workflows, richer communications and interoperability within existing systems are all areas that would make a human operating system more useful.

Soon, we’ll look back and laugh at sticky notes, emails to self, mark as unread, paper lists, txt files and everything else we use to piece together the makeshift system we use to keep our current lives on track. Get started now at and help shape the future.

Noun — op·er·at·ing sys·tem, for humans.

Software that works in tandem with your mind to support basic functions, such as capturing ideas, triaging inbound information, automating Internet interactions, optimizing the sequencing of tasks, and facilitating focused execution equipped with the right information at the right time, in the right context, to maximize effectiveness in alignment with goals.